Your Voice Matters.
Help Us Improve Health Care.

Share your experience about regulated health care facilities and service providers to create better, safer health care.

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Speak Up for Patients

Your complaints matter!

The South Carolina Department of Public Health (DPH) empowers the public to share concerns and report issues involving regulated health care facilities and service providers. The Deputy area of Healthcare Quality offers a clear and efficient process for filing complaints against health care facilities — such as nursing homes, adult day care centers, etc. — and licensed service providers such as midwives, hearing aid specialists, etc. Your feedback is vital to maintaining high standards of care and safety in health care settings. Trust us to help ensure your voice is heard and to promote positive change across South Carolina’s health care system.

Healthcare Quality Services

File a complaint

Easily file complaints against health care facilities or service providers.

Start a complaint

State Accident/Incident Reporting for facilities

For all serious accidents or incidents (as defined by regulation) facilities must submit to DPH an initial report to Healthcare Quality within 24 hours of occurrence. Once investigated, facilities must submit a full report within 5 days.

Start a report

Federal Accident/Incident Reporting for facilities

For all serious accidents or incidents (as defined by regulation) facilities must submit to DPH an initial report to Healthcare Quality a 2 hour and 24 hour report. Once investigated, facilities must submit a full report within 5 days.