File a Food Safety Complaint about a S.C. Food Service

Do you believe food served by a S.C. restaurant or food establishment, or milk, frozen dairy foods, a soft drink or bottled water:

• Caused you or a family member to become sick?
• Was unsanitary, or prepared, handled, stored or produced in an unsafe way?
• Is in some other way endangering public health and safety or violating food safety laws?

If so, you can file a consumer complaint with DHEC by answering the questions below. We also accept complaints by e-mail, phone, fax or regular mail. If you would like for us to contact you after we complete our investigation, make sure to provide your contact information.

File a food safety complaint involving a hospital, nursing home, treatment center or medical facility in South Carolina.

If you have a complaint regarding a restaurant and COVID-19, please note the following:

For consumers: COVID-19 is not a foodborne illness and is not spread by eating food handled by a person that is positive for COVID-19. Complaints about the potential spread of COVID-19 at a restaurant are not enforceable by DHEC. Please do not use this complaint form for COVID-19 complaints.

For food workers: If you work at a restaurant and are concerned about safety due to potential exposure to COVID-19, please contact the SC Department of Labor, Licensing and Regulations (LLR). Employees with concerns can file a complaint online at: https://eservice.llr.sc.gov/OSHAHazardsComplaint/hazardsComplaint/

Online Complaint

To file a complaint about an out-of-state food businesses, please contact the public health department in that state.