Do you believe food served by a S.C. restaurant or food establishment, or milk, frozen dairy foods, a soft drink or bottled water:
If so, you can file a consumer complaint with DHEC by answering the questions below. We also accept complaints by e-mail, phone, fax or regular mail. If you would like for us to contact you after we complete our investigation, make sure to provide your contact information.
File a food safety complaint involving a hospital, nursing home, treatment center or medical facility in South Carolina.
If you have a complaint regarding a restaurant and COVID-19, please note the following:
COVID-19 is not a foodborne illness and complaints related to the potential spread of COVID-19 at a restaurant are not enforceable by DHEC. Please do not use this complaint form for COVID-19 complaints. COVID-19 is not spread by eating food handled by a person that is positive for COVID-19.
If you are a food worker at a restaurant and are concerned about safety due to potential exposure to COVID-19, please contact the SC Department of Labor, Licensing and Regulations (LLR). Employees with concerns can file a complaint online at: https://eservice.llr.sc.gov/OSHAHazardsComplaint/hazardsComplaint/
If you have COVID-19-related complaints, call the DHEC Care Line at 1-855-472-3432 between 8 a.m. and 6 p.m. Monday-Friday.
To file a complaint about an out-of-state food businesses, please contact the public health department in that state.